We have the results for the GP Patient Survey and wanted to share the details with you all.
Firstly, thank you to patients who took the time to complete the survey. Having these types of surveys and feedback helps us to improve and develop the service that we provide at The Gratton Surgery.
95% say that the healthcare professional they saw or spoke to at the Gratton Surgery was good at treating them with care and concern during their last general practice appointment. This compares locally to other GP surgeries which have a score of 86% and nationally with a score of 86%.
78% find it easy to contact the Gratton Surgery GP practice using the NHS App. This compares locally to other GP surgeries which have a score of 51% and nationally with a score of 54%.
98% of patients find the reception and administrative team at the Gratton Surgery practice helpful. This compares locally to other GP surgeries which have a score of 83% and nationally with a score of 85%.
The Gratton Surgery provides a consistently high standard of patient care. Patient feedback is overwhelmingly positive, with patients reporting that they are happy with the care, communication, and overall service they receive.
Please use our feedback requests if you are sent them as this helps us to improve our service to you. Feedback can also be accessed through our website and through QR codes in the Gratton Surgery waiting room.
